In fact, the more expensive bats are made of softer willow & though they will outperform cheaper bats, they may not last as long. The price of a bat does not reflect the potential longevity of the willow.Eg if your Knocking-In has not been performed up to standards you could spend 30+ hours on your bat & it may still not be ready. Knocking-In time is a general guide & does not mean that once you have completed the hours that your bat is ready. Some bats may require more/less preparation than initially advised.Added protection such as Extratec & Toe Protection is highly recommended for enhanced longevity.The lifespan of a bat depends on the amount of use & care taken.These can usually be sanded down & have been appearing on bats for centuries A small amount of cracking is normal & has no impact on the performance of the bat.Cracking may be an indication of insufficient Knocking-In, improper preparation/use, soft willow etc.Cracks can occur during the Knocking-In process & do not necessarily resemble a fault/defect.Bats are made of a natural material & have an incredibly hard task of hitting a solid Cricket Ball repeatedly.A cricket bat is not going to look new forever & cracks will appear.If the problem is a minor fault, we will repair the item within a reasonable time.ĬRICKET BAT WARRANTY & THINGS TO REMEMBER: Doesn’t do what we said it would, or what you asked for and can’t easily be fixed.Is significantly different from the sample or description.Has a problem that would have stopped someone from buying the item if they had known about it.You can choose a refund or exchange if an item has a major fault. The Greg Chappell Cricket Centre will always endeavour to process warranty returns within a reasonable time frame and in accordance with ACCC Consumer Guarantees. The Greg Chappell Cricket Centre will exchange or provide store credit for items that are returned in saleable condition within 30 days of purchase date. Australian Consumer Law states that the retailer is not required to provide a refund or replacement if you change your mind.